Start with a question customers can answer.

Use a focused starting point, tailor it to your team, and put the finished survey behind a QR code customers can reach in the moment.

Put a simple question where the experience happens.

Start with one location or service moment, then give your team a clear next step when something needs attention.

01Create a survey.
Start with a short question for a location, service, or moment that matters to your team.
02Put the QR code in the right place.
Place it at a table, counter, front desk, checkout, or another moment customers will remember.
03Follow up while it matters.
See what happened and where, then give the right person a clear place to start.

Turn a good question into a useful answer.

Create one customer feedback QR code and see how the question feels from the customer’s side.