Hotels feedback questions

A guest feedback template for the stay.

Start with practical questions about the room, service, amenities, and the details guests remember before checkout.

Questions to start with

  1. 01How is your stay going so far?
  2. 02How would you describe the room and amenities?
  3. 03What could we improve before you leave?
  4. 04Is there anything our team should follow up on?

A focused question is easier to answer.

Choose the questions that match the moment, add your own context, and put the QR code where customers can reach it.

Best for
Hotels, inns, and hospitality teams that want to hear what guests need while there is still time to act.
Next step
Customize the wording, choose a location, and share the QR code where the experience happens.

Put a simple question where the experience happens.

Start with one location or service moment, then give your team a clear next step when something needs attention.

01Create a survey.
Start with a short question for a location, service, or moment that matters to your team.
02Put the QR code in the right place.
Place it at a table, counter, front desk, checkout, or another moment customers will remember.
03Follow up while it matters.
See what happened and where, then give the right person a clear place to start.

Put a useful question in front of customers.

Start with this template, tailor it to your team, and see what customers tell you.