Hospitality Survey Template

Hotel Guest Experience
Feedback Template

Capture comprehensive hotel feedback before checkout. Built for hospitality industry, designed to identify service excellence and improvement opportunities across departments.

Comprehensive Guest Feedback Template

All hotel departments covered in 7 questions

Overall, how satisfied were you with your stay?

How comfortable was your room?

How would you rate the cleanliness?

Front desk service quality?

Will you stay here again?

What's one thing we could improve?

Any additional comments?

Why This Template Works for Hotels

๐Ÿจ Comprehensive Coverage

Rooms, service, amenitiesโ€”all touched on.

โšก Fast Feedback

7 questions, 45 seconds to complete.

๐Ÿ“Š Actionable Data

Clear improvement priorities.

๐ŸŽฏ Strategic Questions

Loyalty focused, revenue optimization.

Download Hotel Guest Template

Paste this JSON into SurveySnaps dashboard

{
  "title": "Hotel Guest Experience Survey",
  "questions": [
    {
      "type": "scale_5",
      "question": "Overall, how satisfied were you with your stay?",
      "options": [1, 2, 3, 4, 5]
    },
    {
      "type": "choice_3",
      "question": "How comfortable was your room?",
      "options": ["Poor", "Average", "Excellent"]
    },
    {
      "type": "emoji_scale",
      "question": "How would you rate the cleanliness?",
      "options": [
        {"emoji": "๐Ÿ˜ž", "label": "Poor"},
        {"emoji": "๐Ÿ˜", "label": "Okay"},
        {"emoji": "โœจ", "label": "Spotless"}
      ]
    },
    {
      "type": "emoji_scale",
      "question": "Front desk service quality?",
      "options": [
        {"emoji": "๐Ÿค", "label": "Slow"},
        {"emoji": "๐Ÿ˜", "label": "Adequate"},
        {"emoji": "๐Ÿš€", "label": "Excellent"}
      ]
    },
    {
      "type": "choice",
      "question": "Will you stay here again?",
      "options": ["Unlikely", "Maybe", "Definitely!"]
    },
    {
      "type": "multiselect",
      "question": "What's one thing we could improve?",
      "options": [
        "More amenities", "Room comfort", "Check-in speed",
        "Cleanliness", "Other (write in)"
      ]
    },
    {
      "type": "text",
      "question": "Any additional comments?",
      "placeholder": "Positive feedback or specific concerns welcome!"
    }
  ]
}
75%
Guest Response Rate
7
Comprehensive Questions
45s
Fast Completion

Designed for hospitality, loved by guestsโ€”download and start improving

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Transform checkout surveys into valuable insights. Get honest feedback from every guest before they leave.