Feedback that fits the moment.
Give customers a short way to speak up, then show your team what happened and where to follow up.
Create a customer feedback QR codeFrom scan to follow-up
1
A customer scans.
The QR code opens a short, mobile-friendly survey.
2
Your team sees what happened.
Responses stay connected to the location or moment where they happened.
3
Someone can follow up.
The right context arrives before the experience becomes a public surprise.
Put a simple question where the experience happens.
Start with one location or service moment, then give your team a clear next step when something needs attention.
- 01Create a survey.
- Start with a short question for a location, service, or moment that matters to your team.
- 02Put the QR code in the right place.
- Place it at a table, counter, front desk, checkout, or another moment customers will remember.
- 03Follow up while it matters.
- See what happened and where, then give the right person a clear place to start.
Place feedback where the experience happens.
- At the table or counter.
- Ask while the customer can still describe the moment accurately.
- At checkout or departure.
- Capture the overall experience before the customer moves on.
- Across every location.
- Compare feedback without losing the local context managers need.
Give your team time to follow up.
Start with one customer feedback QR code and see what customers tell you when speaking up is easy.