Hotel and hospitality starter kit

Hear what guests need before checkout.

Use a short question at check-in, in the room, near an amenity, or before checkout. This starter kit helps hospitality teams capture context while there is still time to improve the stay.

Use this kit Make a printable sign

Hotel and hospitality feedback

Starter questions

Ready to adapt
  1. 01How is your stay going so far?
  2. 02Is there anything your room or the property needs before checkout?
  3. 03What would make your next stay better?

Use the kit at the right moment

Make the feedback request fit the experience.

Choose one moment, ask one focused question, and give the team a clear owner for what happens after the response.

01 · After check-in

Catch room friction early

Ask about comfort, cleanliness, missing details, or anything that could change the rest of the stay.

02 · Near amenities

Make overlooked moments visible

Use a location-specific QR around breakfast, the pool, lobby, or another shared space.

03 · Before checkout

Create a calmer final touchpoint

Invite guests to share what worked and what would make the next stay better.

How to run the survey

Keep the setup practical.

Response scale
Use a short satisfaction or effort scale tied to the stay or a specific amenity. Add the room, floor, or property context only when it is expected and useful.
Follow-up
Route a concern to the appropriate owner while the guest is still on property. Review recurring themes by property, shift, amenity, or stay moment.
Next step
Put the QR invitation where the moment happens, then review the response with its location and service context.

Keep building the feedback loop

Hotel guest feedback softwareSee the industry workflow for feedback before checkout.Hotel guest templateStart with guest questions about rooms, service, and checkout.Guest satisfaction workflowConnect the starter kit to a broader hospitality feedback loop.Make a feedback QR signPreview a printable invitation for a room or amenity.

Start with one feedback moment

Turn the kit into a live QR survey.

Create this feedback QR