Restaurant and café starter kit
Make the next shift easier to improve.
Start with one question for one restaurant moment. Use the kit to gather a useful signal at the table, pickup counter, shared space, or checkout, then give the shift lead a clear next step.
Restaurant and café feedback
Starter questions
- 01How did your table experience feel today?
- 02Did your pickup order arrive as expected?
- 03What should our team improve before your next visit?
Use the kit at the right moment
Make the feedback request fit the experience.
Choose one moment, ask one focused question, and give the team a clear owner for what happens after the response.
01 · At the table
Ask before the guest leaves
Use a table tent or bill presenter to ask about service, food, comfort, or anything the shift can still address.
02 · At pickup
Check the handoff
Place the invitation near pickup or on packaging to surface wait time, order accuracy, and unclear instructions.
03 · At checkout
Learn the final impression
Keep the last service moment easy to answer so a manager can see patterns across busy shifts.
How to run the survey
Keep the setup practical.
- Response scale
- Use a simple satisfaction or effort scale, then add an optional comment. Keep each QR tied to the location or moment it represents.
- Follow-up
- Review negative or unclear responses during the shift handoff. Assign one owner to check the experience and record what should change next time.
- Next step
- Put the QR invitation where the moment happens, then review the response with its location and service context.
Keep building the feedback loop
Start with one feedback moment