Restaurant and café feedback questions
Make the next shift easier to improve.
Start with one question for one restaurant moment. Use the kit to gather a useful signal at the table, pickup counter, shared space, or checkout, then give the shift lead a clear next step.
Questions to start with
- 01How did your table experience feel today?
- 02Did your pickup order arrive as expected?
- 03What should our team improve before your next visit?
Ask one useful question at a time.
Choose the moment, keep the question focused, and decide who will follow up before you put the QR code out.
01 · At the table
Ask before the guest leaves
Use a table tent or bill presenter to ask about service, food, comfort, or anything the shift can still address.
02 · At pickup
Check the handoff
Place the invitation near pickup or on packaging to surface wait time, order accuracy, and unclear instructions.
03 · At checkout
Learn the final impression
Keep the last service moment easy to answer so a manager can see patterns across busy shifts.
Keep the setup simple.
- How people answer
- Use a simple satisfaction or effort scale, then add an optional comment. Keep each QR tied to the location or moment it represents.
- Who follows up
- Review negative or unclear responses during the shift handoff. Assign one owner to check the experience and record what should change next time.
- Where to place it
- Put the QR code where the moment happens, then review the response with its location and service context.
More ideas for this kind of feedback
Restaurant feedback softwareSee the full QR feedback workflow for restaurants and cafés.Restaurant feedback templateStart from a focused question set and adapt the wording.Prevent bad restaurant reviewsConnect early feedback to practical service recovery.Make a feedback QR signPreview the printable invitation for your chosen moment.