For owner-led restaurant and café groups

Catch the guest issue while your team can still help.

Put a short feedback QR at the table, pickup counter, restroom, or checkout. When a guest has a poor experience, your team sees the signal before it becomes another surprise in a public review.

Feedback today

Needs attention

Responses

24

Latest rating

3.8

Locations

1

“The experience was good, but one part felt harder than it needed to.”

Recent feedback · follow up with the right owner

01 · At the table

Ask while the visit is still happening

Place a QR on a table tent or bill presenter when a guest can share a quick service, food, or comfort signal without downloading an app.

02 · At pickup or checkout

Learn where the handoff broke down

Use a focused QR near the counter, receipt, or takeout bag to understand order accuracy, wait time, and the final service moment.

03 · In shared spaces

Make overlooked friction visible

A restroom or entry-area QR gives guests a direct way to flag a problem the shift lead may not see from the floor.

Turn comments into a clearer next move.

The moment
Keep the prompt connected to one part of service so a guest response has useful context.
The signal
See whether the friction is about service, order flow, cleanliness, or another experience your team owns.
The follow-up
A negative-response email alert gives an owner or manager a prompt to review the experience and decide what to do next.

Draft a table, pickup, restroom, or checkout sign around the exact service moment your shift wants to understand.

Make a feedback sign

Start with one restaurant feedback QR.

Start with one location, one customer feedback QR code, and one question your team genuinely wants answered.